Privacy Policy

Last updated: May 10, 2025

This Privacy Policy describes how SurvivorToys ("we", "us", "our") collects, uses, and discloses your personal information when you use our services or make a purchase from survivortoys.com.

Changes to This Privacy Policy

We may update this policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised date.

How We Collect and Use Your Personal Information

We collect personal information in the following ways:

• Directly from you: e.g. contact, order, or account info
• Automatically: via cookies, analytics, and interaction data
• From third parties: e.g. Shopify, payment processors

This information helps us fulfill orders, provide customer support, improve our services, ensure security, and send marketing communications.

What We Collect

• Contact details: name, email, phone, address
• Order details: billing/shipping info, payment method
• Account credentials and security information
• Usage data: IP, browser/device type, access patterns

Cookies

We use cookies to enhance your browsing experience. For details on cookies used by Shopify, visit shopify.com/legal/cookies.

You can manage cookies via your browser settings. Blocking cookies may affect site functionality.

How We Share Personal Information

We may share your information with:

• Vendors and service providers (e.g. fulfillment, IT, analytics)
• Marketing and business partners
• Legal authorities (if required by law)
• Corporate affiliates
• During business transfers (e.g. mergers)

Children's Privacy

We do not knowingly collect information from children. If you are a parent and believe your child has provided personal information, contact us to request deletion.

Data Security and Retention

We use reasonable measures to protect your data, but cannot guarantee absolute security. We retain data only as long as needed for our services, legal obligations, or account management.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, delete, or correct your data
• Request data portability
• Restrict processing
• Withdraw consent
• Appeal denial of requests
• Manage email preferences

To exercise any rights, contact us via the email provided below. We may request verification before processing your request.

International Transfers

We may transfer your data outside your country, including to the US, Europe, and Asia. When doing so, we use appropriate legal safeguards such as Standard Contractual Clauses.

Contact Us

If you have questions or requests, contact us at:

Email: service@survivortoys.com